Donaldson's Farm and Equine Ltd

Donaldson's Farm and Equine Ltd describes itself as an independent large‑animal and equine practice with in‑house diagnostics and an equine unit, offering work such as lameness and dental diagnostics and gastroscopy. The website also states a 24/7 ambulatory emergency call‑out service for registered farm and equine clients.

The latest reviews available to us, however, include companion‑animal appointments (a bird, cat, and dog), with owners describing

• •being taken straight into a consult room after a frantic call for a seriously ill senior dog, and being given time to say goodbye after the dog passed
• •a bird owner saying the front desk were “lovely” and the vet handled the bird carefully and professionally
• •one complaint about an icy, untreated car park and dissatisfaction with a “cheaper alternative” medication option that ended up costing more than expected until the plan was changed

Services

From the clinic website summary

• •Emergency care (stated as a 24/7 ambulatory service for registered farm and equine clients)
• •Reproductive work
• •Health planning
• •Client training
• •Lameness diagnostics
• •Dental diagnostics
• •Gastroscopy
• •In-house diagnostics
• •Equine unit (facility)

From the latest reviews available to us

• •Consultations for companion animals (bird, cat, dog mentioned)
• •Steroid injections and tablet medication discussed for a cat (including switching treatment after cost concerns)
• •End-of-life care for a senior dog (rapid assessment and time provided with the pet after death)

People

No staff are named in the information provided, but recent reviews mention

• •Front desk staff: described as “lovely” by a bird owner.
• •Vet nurse: described as “lovely and kind” during an urgent visit for a senior dog.
• •Vet(s): one owner describes professional, careful handling of a bird; another describes a vet taking time to explain a medication plan after a cost concern, though the owner remained unhappy with how the “cheaper” option compared at checkout.

Reviews

4.7 stars from 799 reviews. - Kindness during urgent and end-of-life situations: one owner describes being taken straight in after a frantic call, staff acting quickly, and being given time with their dog after he passed.

• •Careful handling and professionalism in consults: a bird owner mentions gentle treatment and a professional manner.
• •Practical complaints and cost communication: one review criticises an iced-over car park and describes frustration that a suggested cheaper medication route initially cost more than expected, leading to a change back to an injection.
• •Some reviews may be unrelated to veterinary care: one recent 5‑star review discusses a “festive afternoon tea,” without mentioning animals or treatment.